Service & Support: Embroidery Topics

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TOYOTA ESP9000 Machine Operating System UpdateA.  To verify the current Machine Operating System:
Place machine in test mode:
    �  On right side of control panel place DSW1-1 in on position
�  Turn machine ON in ‘Test Mode.’
�  Press SET
�  Read version of software

Use this area to note your current machine specs:

Panel  
Main  
XY  

B.  To download the newest Operating System version 1.7 :

To download file: 
    �  Place a new 3.5″ high-density disk in your computer’s
floppy drive
    �   Click here to download version 1.7
�  Save the file to your floppy drive (usually A:)
�  Locate the file and double-click to begin installation
�  Choose your floppy drive (usually A:) as the destination
drive
�  Once completed, remove floppy disk and follow steps
below (this is the disk to be placed in the machine disk
drive in step 3 below) 
 

C.  To update the Operating System:

Step 1: Detach the switch cover by loosening the screw.

 

If updating Version from 1.0 to 1.7
Step 2: Place switches:
�  DSW1-1 on.
�  DSW1-5 on.
�  DSW2-1 on.
If updating Version from 1.1 or above to Version 1.7
Step 2: Place switches:
�  DSW1-1 on.
�  DSW2-1 on.
Step 3: Set the program disk.
�  Place update disk in embroidery machine disk reader. 
Step 4: Turn ON the power switch at the power supply box.
Step 5: Select the program to be installed.

�  Press the Right Arrow, followed by the Down Arrow. Repeat pressing the Right Arrow, followed by the Down Arrow 2 additional times (3 times total). The word “INSTALL” should appear next to “MAIN”, “XY”, and “PANEL”.
�  Press Set
�  After install is complete (confirm “Install Complete” on display), power off machine, return all DIP switches to off and remove floppy disk.

Step 6:  Verify current specs.  
After update to version 1.7 is complete, your current specs
should be:

Panel 1.7
Main 1.6
XY 1.1
Step 7:  Complete installation.  
�  Press Set
�  After install is complete (confirm “Install Complete” on display), power off machine, return all DIP switches to off and remove floppy disk.

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   Click here for free Acrobat Reader

 

Did not purchase your embroidery machine from Pantograms and you need assistance with your Expert or TOYOTA Embroidery Equipment or Forte’ Embroidery Suite Embroidery Software Programs? We have service, support and training plans available to help you.

Please call us at 1-800-872-1555 for more information.

Our Certified Technicians have been trained to keep your embroidery machine working at its best.
Click here to see the 30 point Inspection Checklist performed when your machine is serviced.

Support Information
Business Support Hours
Monday thru Friday – 8:30am to 5:00pm EST
Support Phone Number: 800-872-1555
Email: [email protected]

 Click here to return to the Service & Support home page

 

Call 1-800-872-1555 to speak to a apparel decorating specialist! OR Click here to request more information