Service & Support: Embroidery Topics

Learn from the Pros

Still have a question? Feel free to contact our service department at [email protected] or our software support department at [email protected]. Becoming an embroidery pro is just a few clicks away! If you have any suggestions for additional items or topics on this page please contact us at [email protected].

Uninstalling the Sentinel Protection Installer (do this if key attached during Step 1 of the installation of Forte Embroidery Suite)

1. REMOVE SECURITY KEY AND DO NOT REATTACH
2. Click on start
3. Double click on Control Panel
4. For XP—-Click onAdd/Remove Programs
For Vista & 7—Click on Programs/Uninstall a Program

5. Scroll down to SENTINEL PROTECTION INSTALLER
6. Uninstall the Sentinel Protection Installer
7. After uninstall, reboot your computer and proceed with how to Install Forte

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Did not purchase your embroidery machine from Pantograms and you need assistance with your Expert or TOYOTA Embroidery Equipment or Forte’ Embroidery Suite Embroidery Software Programs? We have service, support and training plans available to help you.

Please call us at 1-800-872-1555 for more information.

Our Certified Technicians have been trained to keep your embroidery machine working at its best.
Click here to see the 30 point Inspection Checklist performed when your machine is serviced.

 

Support Information
Business Support Hours
Monday thru Friday – 8:30am to 5:00pm EST
Support Phone Number: 800-872-1555
Email: [email protected]

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Call 1-800-872-1555 to speak to a apparel decorating specialist! OR Click here to request more information