Technical Support

Here you’ll find support videos, FAQs and more for:

  • Pantograms GS1501 Embroidery Machines
  • OKI proColor 920WT Color Laser White Toner Printer
  • Forte embroidery software
  • Our new DraWINGS v8.0 and above Digitizing and Embroidery Software
  • Toyota Embroidery Machines

We’ll also be adding tips and tricks videos and as much information as we can related to using our equipment and software, so check back often!


We offer complimentary, comprehensive training on every product we sell, both online and here at Pantograms HQ in Tampa, FL. Please consult our Training Calendar here for available times or fill out the contact us form for more information on upcoming training sessions.


If you are getting a Software Expiring Message when you open your Forte Embroidery Software, please follow these instructions.

Some User Settings may require you to temporarily disable your Anti-Virus. You MUST do this before performing the procedures below.

You will only need to download for the Level Software that you have, to Determine the Level, Look at the icon on your Desktop for the Forte Software.

LE (Lettering & Editing)   Click Here for Instructions

ID (Intermediate Digitizing)   Click Here for Instructions

PD (Professional Digitizing)   Click Here for Instructions

Watch this video for general instructions:forte fix